" The "damage" was a speck on the fender the size of a grain of sand. They attempted to point to another mark on the car that i rubbed off easily with my finger. It was bird feces. They charged me 40 dollars. I also spent much more on the rental than I was initially quoted.
Desventajas: My flight got delayed and I called them twice to let them know. For the second one, I had already landed and told them I'd be out in less than half an hour.
When I arrived they said they "overbooked" and only had premium cars left, and that I would have to pay $30 more per day or wait until someone returned a regular car which could be who knows how long and that I would be behind others. Eventually they backed down.
Ventajas: No coercion to buy additional insurance. Payment with a US credit card covered all additional insurance required (tead the contract fine print for instructions). Worldmate (Car trawler) handle the reservation flawlessly.
Desventajas: They blatantly lied to my face and stole money from us. I will never rent from Dollar again and I think less of kayak for even featuring then on the website.
Al precio que había cotizado subió más menos un 75% por concepto del seguro de daños a terceros más la gasolina (que implica que me lo entregan con el estanque realizado, y si quiero lo devuelvo vacio)
So I ended up not renting a car and they drove me back with a shuttle to the airport to take a autobús. No fees applied. But anyway, a classical trap or scam. If I rent with Hertz in the US, no insurance is needed and the confirmation mail was the same.
Desventajas: Checkout paperwork took a lot longer than you Gozque believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.
Desventajas: Didn't rent very expensive. It shows on price on line and you get there they give another price plus there insurance is very high is very disappointed.
No intentaron meterme seguros a la fuerza (mi polímero me cubre frente a ciertos eventos). Me pasaron un utilitario cero km, impecable.. Aunque aún no tiene placa, eso no me inclinación mucho, espero no tener problemas con la policía.
¿Quieres dialogar con determinado de nuestro servicio al cliente? Podemos ayudarte si tienes problemas con tu reserva.
.. incluso, dejar que el policía hable y una oportunidad el pida read more patrimonio, se le dice 'Señor agente, si no me entrega los documentos,, creo que va a tener que rendirle cuentas a su patrón, porque todo lo estoy grabando, incluso la infracción que nunca cometí... ' Eso los hace poner en una situación difícil a ellos."
Desventajas: The first really bad part of my experience was the fact that I was forced to pay an extra 100$ for insurance even though my credit card (Visa) covers it. In order to get demodé of paying collision insurance I would have had to get a letter from Visa and the Mexican government stating that my credit card insurance coverage was OK. Then I would have to leave a 7000 $ deposit. This I obviously had no way of doing THAT DAY.
Ventajas: Staff were friendly, accamodating and willing to negotiate price due to misunderstanding regarding credit card coverage of damage insurance - ended up giving us a good deal. Car was great. Overall a good value.